Terms of Service

Effective November 1, 2026

These terms are an agreement between you and Truuvox LLC ("Truuvox", "we", "us"), a Texas limited liability company. They cover our websites and every Truuvox product, including Abloom Lawn. The first part applies to all of them. The Products part near the end adds terms for each product. By creating an account or using a product, you agree to these terms. If you use a product for a business, you agree for that business and confirm you have the authority to do so.

Our Privacy policy explains how we handle information and is part of these terms.

1. Who can use our products

Our products are for businesses. You must be at least 18 and able to enter a contract. You're responsible for the people you invite to your account and for what happens under it, so keep your sign-in secure and tell us right away if you think someone else is using it.

2. Your data

You own the information you put into our products or let them read from software you connect, including information about your customers. You give us permission to store, copy and process it only as needed to provide the products to you, keep them secure and follow the law. You're responsible for having the right to use that information, including any consent your customers must give, and for following the laws that apply to how you use it.

3. Software you connect

Some products work with other software you use, such as a field service management account. When you connect it, you authorize us to read from it and, when you approve a change, write that change back to it. That software is provided by another company under its own terms. We're not responsible for it, and that company doesn't provide or support our products. If it changes or stops working, parts of our products may stop working too.

4. Plans, billing and cancelling

• Plans: products may offer a free plan and paid plans. What each plan includes and costs is shown on that product's pricing page.
• Free plan: a free plan has no time limit and needs no card. We don't offer free trials of paid plans. We may change what a free plan includes.
• Billing: paid plans are billed in advance, monthly or yearly, through our payment processor, Stripe. They renew automatically at the end of each period until you cancel. You authorize us to charge your payment method for each period and for any usage charges your plan lists, such as text messages over your plan's allowance. Prices don't include taxes, which we add where the law requires.
• Cancelling: you can cancel at any time in your account's billing settings. Your plan stays active until the end of the period you've paid for, then moves to the free plan. Cancelling never deletes or changes anything in software you connected.
• 60-day money-back guarantee: if you cancel within 60 days after your business first starts a paid plan for a product, we'll refund 100% of the subscription fees you paid for that plan. To get it, cancel and email us within those 60 days. The refund goes back to the payment method you paid with, and your account moves to the free plan right away. Each business gets this refund once per product. It doesn't cover one-time fees for setting up or registering text messaging, or charges for texts over your plan's allowance, because we pay those to other companies when they're charged.
• Other refunds: apart from that guarantee, we don't give refunds for partial periods, including the rest of a yearly plan, unless the law requires it or these terms say otherwise. If you think we charged you by mistake, email us and we'll make it right.
• Price changes: we'll tell you at least 30 days before a price change affects you. It takes effect at your next renewal after that notice.
• Failed payments: if a payment fails, we may limit your account to the free plan until it's paid.

5. New features

We improve our products often. New features ship through the season, and plans get them as they roll out. We don't promise any particular feature or date, so please choose a plan for what it does today. If we remove a major feature from a paid plan, we'll tell you first.

6. Acceptable use

Please don't:

• break the law, or use our products to send spam or messages people haven't agreed to get;
• upload or send anything harmful, deceptive or that you don't have the right to use;
• try to get into accounts or systems that aren't yours, or test, probe or overload our products;
• copy, resell or reverse engineer our products, or use them to build a competing product.

We may suspend accounts that break these rules, and we'll tell you why unless the law or security stops us.

7. Text message terms

Some products send text messages. These terms apply to every Truuvox text message program.

• Agreeing to texts: you get texts only after you agree, or after you agree with the business that serves you. Marketing texts, such as offers of add-on services, need their own separate agreement. Agreeing is never a condition of buying anything.
• What you'll get: service texts such as rain alerts, notices that a visit has moved, and answers to your messages, and, only if you agreed to them, offers of add-on services.
• How often: message frequency varies with the alerts you turn on and, for clients, with the business that serves you.
• Cost: Msg & data rates may apply.
• Stopping texts: reply STOP to any message to stop getting them. You'll get one message confirming you've opted out. Reply START to opt back in.
• Help: reply HELP to any message, or contact the product's support email or (469) 233-5252.
• Delivery: carriers are not liable for delayed or undelivered messages.
• Privacy: we never share mobile numbers or text opt-in information for marketing. See the Privacy policy.

If your business sends texts to its customers through our products, you agree to get each customer's consent before turning texts on for them, and their separate express written consent before sending them offers or other marketing. You agree to follow the laws and carrier rules that apply to text messages, including the Telephone Consumer Protection Act, and to honor every opt-out. You're responsible for the content and timing of messages sent for your business.

8. Our products

We own our products, including their software, designs and names. These terms give you the right to use them while your account is open. They don't give you any ownership. If you send us ideas or feedback, we may use them without owing you anything.

9. Ending your account

You can close your account at any time. We may suspend or close an account that breaks these terms, or that we must close by law. If we stop offering a product, we'll give you at least 30 days' notice and a pro rated refund for any time you've paid for and can't use. After an account closes, we delete its information as our Privacy policy describes.

10. Disclaimers

We work hard to make our products reliable, but they are provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose and non infringement. We don't promise the products will be uninterrupted or error free. Forecasts, reviews, reports, suggestions and alerts are tools to help you decide. They can be wrong or late, and decisions about your business stay with you.

11. Limit of liability

To the extent the law allows, Truuvox is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim about our products or these terms is limited to the greater of the amount you paid us in the 12 months before the claim, or $100.

12. Indemnity

If someone makes a claim against Truuvox because of your data, the messages your business sends, or your breaking these terms or the law, you agree to cover our reasonable costs of that claim, including legal fees.

13. Governing law and disputes

These terms are governed by the laws of Texas, without regard to its conflict of law rules. Before starting a legal claim, please contact us so we can try to solve the problem first. Any legal claim must be brought in the state or federal courts located in Texas, and you and we agree to those courts' jurisdiction.

14. Changes to these terms

If we change these terms, we'll post the new version here and update the effective date. If a change is significant, we'll tell account owners by email at least 30 days before it takes effect. Using our products after that means you accept the new terms.

15. Other terms

If part of these terms can't be enforced, the rest still applies. If we don't enforce a term right away, we can still enforce it later. You can't transfer these terms without our written permission. We can transfer them if Truuvox is merged or sold. These terms, with the Privacy policy and any product terms below, are the whole agreement between us about our products.

16. Products

Each product below follows everything above. This part adds terms for each product.

When we add a product, we'll add its section here before it launches.

17. Contact us

Truuvox LLC
5000 Eldorado Pkwy #150, Frisco, TX 75033
hello@truuvox.com
(469) 233-5252